From planning, to installation, to support, we see it all through to completion ourselves.
One of our strengths here at AstroServe is our ability to support you as a one-stop solution provider. From new ideas, to system design, device procurement, installation, and post-delivery support and maintenance, we provide comprehensive, one-stop service. Our clients know that they can come to us with anything that might be on their mind.
We bring the same standard of service to every country in which we work.
Our team includes engineers from abroad, and we are able to provide service in English at any time. We also have an affiliate in Thailand, AstroServe (Thailand) Co., Ltd., which has personnel from Japan on staff. We provide the same standard of service in the ASEAN countries—including Thailand, where our presence is the strongest—that we provide in Japan.
If a system isn't easy to use, it doesn't matter how advanced it is.
Without ease of use, the latest technology would offer users nothing. We have an unwavering commitment to providing our clients with systems that make things easier for them by being practical, intuitive, and user-friendly.
For every event, we have ideas that will help make it a success.
Whenever you have an event or conference at an outside venue, please leave it to us. We will provide wide-ranging support, encompassing everything from audio and video equipment rentals, to the operation of that equipment.
When we deliver a system, our work does not end there.
In addition to regular maintenance after delivery, our comprehensive support system sees our engineers assigned to our clients' places of work, managing emergency situations, supporting day-to-day operations, and troubleshooting.